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Frequently Asked Questions

Frequently Asked Questions


Walk-ins are welcome, however, please note that we do give priority to scheduled tours. We strongly encourage you to schedule a tour ahead of time. Particularly on Saturdays.

Management is on-site six days per week and available by phone, email, or via the resident portal.

Applications for an apartment home may be completed on our website.

Applications are typically processed within 48 hours.

Our advice to first time renters are going ahead and setting up utilities and renter's insurance before the set move-in date. Don't put off Maintenance requests. Use exhaust fan while showering. Clean window sill because condensation is normal.

Primary leads holders can log in through their resident portal to view and pay their rent and utility balance.

Yes, we require $100,000 worth of renter's insurance coverage.

Utilities are billed by individual usage and not included in rent.

Our available Internet and Cable providers include At&t Fiber, Google Fiber, and Comcast/Xfinity.

Yes, we do offer a referral amount of $300 for current residents and $100 for previous residents who refer a friend.

Guests must be accompanied by the resident in all amenity areas and park in designated guest parking spaces. All guests are required to follow community rules and guidelines.

No, we don't allow subletting.

An early termination fee equal to one month's rent is required in addition to a full calendar month notice. 

Yes, we have a parking garage at our community.

We do not have any furnished apartments.

Yes, we have a minimum of 2 months in our short term leases.

We are no longer accepting new corporate leases.

Yes, we take packages in the office during office hours.

Pet Policy

Yes there are some restrictions, please review our pet policy for details.

Yes, our community is pet friendly.

$400 per pet with $125 of that being refundable at move-out pending no damages


Our community amenities include a movie theater, courtyard, courtyard grills, fitness center, and community room/conference room.

Yes, we provide Washer/Dryer hookups. Select apartment homes also feature washers and dryers.

Microwave, Refrigerator, stove/oven and garbage disposal are our standard appliances.

The fitness center is open 24/7.

We have a variety of exercise equipment, including: Smith Machine, pull-up machine, cable machine, leg presses, treadmills, stair master, row machines, bikes, cable machines, free weights, TRX bands, balance balls, and medicine balls.

Quiet hours are from 10pm-7am. There are no fees to use community spaces.


Yes, public transportation is available within close proximity of our community.

Yes, we have bike trails about a mile down Barrett Parkway


Before you move in, the apartment will go through turnkey which is Paint, Clean, Carpet, Maintenance, and clean again. Pre move-in inspection is done and move-in gift provided.

Yes, we do have on-site maintenance.

Simply enter a service request through your online portal or our maintenance line and we'll have a maintenace team member help with the repair.

We strive to complete all maintenance requests within 24 hours.

You are not required to be present during service request work.

After office hours, a locksmith will need to be called. Due to security reasons, our on-call emergency team is unable to assist with lock outs. If it is during office hours, we will be happy to assist the resident.

You are more than welcome to decorate your new apartment home. Anything outside of normal wear and tear will either need to be corrected before move out or the repair cost will be billed to you.

Didn't find an answer?

Our team is always ready to answer your questions.